My Week in Review- Star Cookies Part 2, Fireworks, Spider-Man Ice Cream, a Clean Room and a Visit to Lululemon

This week was all weird due to the holiday on Wednesday. It’s felt like the weekend all week long! It was an eventful week with a memorable visit to the Lululemon store, a second attempt to make decent looking star cookies and all the Fourth of July festivities happening. I also found time to clean my son’s room, which lasted all of five minutes and I got to introduce him to the wonders of the ice cream truck.

Week in review July 1 – July 8

The Cookie Do-Over – Keelan is always asking for “star cookies” since he saw them on a Pillsbury box, so we gave them a second try. Check out our impressively bad first attempt here: Watch out Betty Crocker

This time we used a rolling pin, cookie cutter and followed the directions on a package of Miss Jones Sugar Cookies. Still not perfect, but way better looking! And great taste which is the most important part.

Happy 4th of July! – Hope you all had a happy 4th! We enjoyed hanging with friends and watching fireworks two nights in a row. K loves fireworks, but I’m not surprised because it’s something exploding and bursting into flames. The only thing that could make it better is if it were car shaped.

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Lululemon to the Rescue – My visit to Lululemon on Monday was an amazing start to the week. If you missed that story, click here check out all the details of how they handled a blog post with just a little complaint, and made me their newest fan.

I’m Just Going to Put This Here – 

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You know what that is? It’s the floor. I took a photo to prove it does exist 😂

It’s already covered up again with toys, clothes and kid stuff, but for one shining moment the kid’s room was actually clean.

IIIIIIccccce Creeeeeeaaaam – I’ll end this week’s round-up with another childhood throwback – a visit to the ice cream truck! I have no idea how long it’s been since I chased down an ice cream truck, but we were at the park and I heard the music in the distance, and K asked, “What’s that sound?”

I remembered how excited I’d be when I heard it, running home to beg for quarters from my mom so I could get a rocket pop or an ice cream sandwich, so I decided to let him in on the secret and told him about the ice cream truck. This was the most exciting thing he’d heard all day and immediately begged to go hunt down this magical truck.

I discovered the price has gone up since my youth and that 50 cent ice cream is now $3.50 (gee I feel old, lol) but at least now they take credit cards! So after choosing his frozen treat from the pics on the side of the truck, he was the proud owner of a Spider-Man ice cream bar. It was the messiest thing ever but totally worth it!

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Hope you all had a great week and are enjoying your summer! We are getting ready to leave for our summer vacation soon and I’m not sure about the Internet situation so blog posts may be scattered for the new few weeks. I’m trying to schedule some ahead of time though 🙂

Lululemon Made Me Feel Like a Million Bucks

Last week in a fit of frustration with a pair of floppy leggings, I published an article titled “Lululemon Makes Me Feel Fat.” What happened next completely changed my opinion of the Lululemon brand and was a shining example of what has become a rarity these days- stellar customer service.

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One very happy customer at Lululemon Jacksonville

Within hours of publishing the article, there was a message on my phone from the manager of our local Lululemon store, saying she read the article and wanted to speak with me because that is the LAST way they want anyone to feel. While I was trying to work through a bit of anxiety and muster up the courage to call back, my phone rang again and I did the one thing I hardly ever do- I answered it.

The store manager Vee immediately put me at ease and invited me to come back to the store to get properly fitted with a new pair of leggings. She said when I had visited in November, there were a lot of seasonal workers, and she’d like to set me up with Liza, who had been with them for a long time and was basically a leggings expert.

I will be the first to admit I am the worst at asking for help, so this is really where I went wrong on my first visit. I briefly conferred with the salesperson and then chose the leggings I thought had the cutest pattern. When buying anything high-end, even leggings, you need to be ready to ask for help so you make the right choice.

To say I am impressed with Lululemon is an understatement. Mind. Blown. If I still had my boutique, I’d be taking notes from them on how to handle customer service and a customer complaint. Not only have they won me over as a customer, but I’ve only told 9 billion people how amazing they are since yesterday.

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When I arrived, they had a dressing room waiting with a bunch of different styles set up in my size, and Liza took the time to go over what activity each one was designed for, how it was supposed to fit, special features and types of fabric. Not only that, but I was greeted with a personalized sign on the fitting room, flowers, balloons and a handwritten card.

Like I said, Mind. Blown.

They were completely right about my size – I was a six in most styles. Some of the styles with a thicker material I was actually a four! So not only was I NOT feeling fat on this visit, but I was feeling pretty darn good about my gym progress.

With each try-on, I did sit-ups, jumped around the dressing room, touched my toes and basically bent every which way trying to see if they were going to roll or flop or do something weird. This is also something I should have done this first time! Put on those leggings and then see how they perform doing the thing you are going to use them for.

I narrowed down my choices based on performance and finally went with the Fast and Free Crop II. I was swayed by the side pockets and the super lightweight feel of the fabric. And the fact that no matter which way I bent and twisted, they stayed in place!

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Winner! Winner! Grilled chicken breast and salad dinner!

I finally get the whole Lululemon thing. I wore these to the gym and felt great. I totally understand what they mean by “naked sensation” now. That actually took some getting used too! lol. But I’m a total believer. My only problem now is that I want more!

I don’t usually write negative articles, but I couldn’t have asked for a better outcome after publishing my previous experience. And after posting about it on Facebook, I found this level of customer service is not an isolated incident. My friend Lindsey responded saying she wasn’t surprised with their actions, seeing how they made her first Mother’s Day special with a gift and flowers while her boyfriend Christian was thousands of miles away running across America to raise money for Help for Children, a charity focused on preventing and treating child abuse. Lululemon is one of the sponsors for his RUN2HEAL event, where he will run 3,000 miles from coast-to-coast with a goal of raising 1 million dollars for the charity. If you are interested in donating, learning more, or even joining Christian for part of his run, check out RUN2HEAL and click “Help me fight.”

So this concludes the saga of the leggings, a tale with a very happy ending! I’d be interested to hear about other companies stepping up like this. Leave me a comment and give a shout-out to a company who has done you right and is a good example of excellent customer service.

 

 

 

 

My Week in Review – Park Hops, Lululemon Comes Calling, Doorknobs, and All the Tomatoes

This past week the garden has been blowing up with goodies from tomatoes to beans, and I’m trying to incorporate as much as possible in our meals. We made a visit to our old neighborhood for a Jax Moms Blog Park Hop and will definitely be adding the next one to our calendar. I learned where we keep the bedroom door key a little too late and removed the whole doorknob to rescue a panicking toddler. And finally, I complained about my Lululemon leggings and got a surprise phone call.

My Week in Review 6/25- 7/1

So many tomatoes! First the first time, I’ve had some success growing tomatoes. I don’t think my old garden got enough sunlight. But this year I’ve grown beefsteak, cherry and roma tomatoes. I pick tomatoes every day! And then my neighbor gave me some neat colorful ones from his garden, so I’ve been cooking up a storm with all these fresh ingredients. I also learned to make fried green tomatoes and will now be making that one of my go-to dishes. Really easy and delicious!

Spicy sauce recipe: plain yogurt, squirt of ranch dressing, dash of sriracha sauce, tbsp. lemon juice, and a little garlic salt

My son accidentally locked himself in his bedroom and was having a complete meltdown on the other side of the door while I tried to figure out what to do. The old “bobby pin in the door handle” didn’t work, so I decided to remove the doorknob.

When I managed to get the pieces off and he could see me through the hole, he calmed down a bit. Unfortunately, I still couldn’t get it open because it was locked in place. I finally got in touch with my husband who let me know there WAS A KEY the whole time! Arrrgh! It was down the hall, on top of the bathroom door. A little thing that looked like a flathead screwdriver. Two seconds and the lock was popped, door opened and mom saved the day, woohoo!

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My most popular post from the past week was “Lululemon Makes Me Feel Fat,” which lead to a phone call from the manager of our local Lululemon store about five hours after I posted it. Wow, they work fast! They had my number because they take all your info when you make a purchase.

My first thought was, “Oh crap, people are actually reading this stuff.”

Quickly followed by “Oh yay! People are reading this stuff!” lol

The manager was really nice and invited me to the store for a better fitting and to find the right pair of leggings for me. She said in no way were they supposed to be flipping down and fitting the way I described in my article. I was totally impressed with the way the situation was handled and am looking forward to my visit on Monday!

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And finally, we made it to our first Jax Moms Blog Park Hop and enjoyed the free orange sherbert, bug spray sample, kids games and a visit from Tinkerbell. This was the first time we’d been back to the park in our old neighborhood and I have been trying to find the pic of Keelan that I took there when he was a baby. It was his first picture on a slide! I wanted to do a side-by-side, but no luck finding the original so far.

That’s it for this past week! Not much on the calendar for next week, but will probably involve lots of prepping for an upcoming trip to Ireland and then a big cosplay event two days after we return. 

So how was your week?